Website Usage Terms and Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern New Land Solution Limited’s relationship with you in relation to this website. The term ‘New Land Solution Limited’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Pine tops Hunts road, St Lawrence, Isle of Wight, United Kingdom. Our company registration number is 5954427. The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without New Land Solution Limited’s prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

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New Land Solutions Ltd Terms of Business

1.1. IN THESE TERMS: “BT” means British Telecommunications Plc (registered in England & Wales under number 1800000) and whose registered office is 81 Newgate Street, London EC1A 7AJ “Company” means New land Solutions Limited registered in England and Wales under company number 5954427 whose registered office is Pine tops Hunts road, St Lawrence, Isle of Wight, United Kingdom. “Company’s Equipment” means such equipment owned or used by the Company as is necessary to provide the Fixed Line Service; “Company’s Network” means the telecommunications system operated and maintained by the Company; “Contract” means the contract for the Services to which these Terms are attached together with the Service Agreement Order Form and any Service Tariff relating to the Services ; “Customer” means the person, firm or company set out in the Service Agreement Order Form; “Equipment” means the equipment set out in the Contract; “Equipment Price” means the price for the Equipment set out in the Contract; “Fixed Line Service” means the supply by the Company of such of the Company’s Equipment and related services to enable the Customer to make or receive a telephone call using one or more of an access code, calling line identity, dedicated leased line and a third party’s exchange lines to route selected telephone calls over and via the Company’s Network; “Free-phone Service” means the supply by the Company of such services to enable the Customer to receive a telephone call from a third party at no expense to the third party; “Minimum Spend” means the minimum amount of monthly spend you have committed to spend on your Service as detailed in the Service Agreement. “Non Geographical Number” means the supply by the Company of such services to enable the Customer to receive a telephone call from a third party at national call rates to the third party and Non Geographical and Non Geographical Service shall be construed accordingly; “Parties” means the Customer and the Company together and party shall be construed accordingly “Services” means the Fixed Line Service, the Free-phone Service and Non Geographical Service; “Service Agreement Order Form” means the order you place with us accompanying these Terms when you become our customer, in each case detailing, amongst other things, the Services you wish to receive, the minimum period you wish to receive the Services for and the Service Tariff at which you will be charged and any Minimum Spend. “Service Tariff” means the tariff detailing the individual telephone call charges (exclusive of VAT) and monthly line rental (if any) payable by the Customer to the Company set out in the Contract or as notified by the Company to the Customer from time to time; “Terms” means the terms and conditions for the Services set out in this document and (unless the context otherwise requires) includes any special terms agreed in writing between the Company and the Customer. “Trial Period” means any offer by the Company to the Customer to try the Services for a fixed period of time. “we” and “us” means the Company “you” means the Customer 1.2. Any reference in these Terms to a statute or a provision of a statute shall be construed as a reference to that statute or provision as amended, re-enacted or extended at the relevant time. 1.3. The headings in these Terms are for convenience only and shall not affect their interpretation. 1.4. In the case of conflict or ambiguity between any provision contained in the body of these Terms and any provision contained in any schedule, the provision in the body of these Terms shall take precedence. 1.5. Any reference to a Clause is to the relevant clause of these Terms. 1.6. Headings are included for convenience only and shall not affect the construction or interpretation of the Terms. 1.7. These Terms govern the supply of Services by the Company to the Customer to the exclusion of all other terms (unless expressly agreed by the Company in writing). Provisions relating solely to the Fixed Line Service, Non Geographical or Free-phone Service (as the case may be) are to govern those services only but are to be read in conjunction with those provisions relating to the Services generally. 2. Commencement and Duration 2.1. The Company shall supply the Service for the minimum contract term set out in the Order Form and in any event for not less than the following minimum period: 2.1.1 12 months from the commencement of the Fixed Line Service; 2.1.2 12 months from the commencement of the Non Geographic Numbers are/or Free-phone Service; 2.2. Trial Period shall mean any short term period agreed between the Company and the Customer to trial out the Services and detailed in the Service Agreement Order Form, for the avoidance of doubt at the end of the Trial Period unless terminated by the Customer the minimum period in sub clause 2.1 or as detailed in Service Agreement Order Form shall apply to the Services. 2.3. Any additional Services that are ordered by the Customer during any existing term shall be provided for an initial minimum period of 12 months notwithstanding any unexpired period for the existing Services. 2.4. Subject to clause 2.3 any additional Services that are ordered by the Customer during the minimum contract term set out in the Services Agreement Order Form shall be provided for an initial minimum period of 12 months or such longer period as detailed in the Service Agreement Order Form for those additional Services notwithstanding any unexpired period for the existing Services however, where such duration leads to the additional Service extending beyond the minimum term period the Company shall at its sole discretion decide to terminate the additional Services to coincide with the minimum contract term set out in the existing Services Agreement Order Form. 2.5. The Contract will automatically renew at the end of the Minimum Contract Term for a further period(s) of 12 months unless the Customer serves on the Company not less than one month’s prior written notice to terminate, with the termination date to be no earlier than the forthcoming anniversary of the Commencement Date. 3. Supply of Services 3.1. The Company warrants to the Customer that the Services will be provided with due skill and care to the standards of a competent telecommunications provider in accordance with any telecommunication regulatory requirements. . 3.2. Subject always to clause 9.1 the Company shall use reasonable endeavours to provide the Service to the Customer by the date notified to the Customer for the commencement; 3.3. The Company cannot guarantee and do not warrant that the Services will be free of interruptions or will be fault-free or there will be no degradations of the quality of the Service from time to time beyond our control we will not be liable for any loss or damages should the Services be interrupted from time to time. 3.4. The Company shall use reasonable endeavours to correct any faults in the Services notified to it by the Customer as soon as reasonably possible and any faults identified in the Equipment after commencement that are not covered under a manufacturers warranty shall be the subject of a separate support and maintenance agreement that you may enter into with the Company;. 3.5. The Customer warrants that (if applicable) the Customer’s existing telecommunications equipment (if any) is in proper working order and complies with all applicable standards and approvals so as to enable the Company to supply and continue to supply the Services. 3.6. The Customer shall provide all reasonable assistance to the Company (including access to all locations at which the Company’s Equipment is situate or is to be situate) so as to enable the Company to supply and continue to supply the Services. 3.7. The Customer shall not sell or transfer or attempt to sell or transfer any telephone number provided to the Customer by the Company for use with the Services. 3.8. The Customer shall not use the Services for any improper or unlawful purposes (including without limitation offensive, indecent, menacing, nuisance or hoax telephone calls) nor allow others to do so and shall indemnify without limit any and all claims made against the Company arising out such use. 3.9. The company cannot guarantee that the Service will be ready by any particular date and you accept that we shall not be liable to you for any failure to provide you with the Service by any estimated date of connection. 4. Fixed Line Service 4.1. The Company shall place such of the Company’s Equipment in the Customer’s premises (or in such other location as may be nominated by the Customer) as may be necessary in order to provide the Fixed Line Service. 4.2. In the event that the Customer’s existing telecommunications equipment has least cost routing software, the Company may reprogram such existing telecommunications equipment in order to facilitate connection to the Company’s Network. 4.3. In the event that the Customer’s existing telecommunications equipment does not have least cost routing software, the Company may supply such equipment as is necessary in order to facilitate connection to the Company’s Network. 4.4. The Customer shall provide all reasonable assistance to the Company to enable it to undertake its obligations under this agreement including providing a suitable place and appropriate conditions for the Company’s Equipment (including a continuous mains electricity supply and connection points at the Customers own expense where the Company’s Equipment requires such services) at the Customer’s premises or in such other location as may be nominated by the Customer so as to enable the Company to supply and continue to supply the Fixed Line Service (without cost to the Company) and shall prepare such premises or location at its own expense in accordance with the Company’s reasonable instructions. 5. Non Geographical Numbers and Free-Phone Services 5.1. The Customer acknowledges that ownership in free-phone number(s) or Non-Geographical Numbers allocated to it by the Company shall vest all times in the Company and shall not pass to the Customer and the Customer shall have no right to use such Non-Geographical Numbers or free-phone numbers upon termination of the Free-phone Service. 5.2. The Company reserves the right upon giving you not less than one month’s written notice to alter (without incurring any liability) the free-phone number(s) or Non-Geographical Number(s) allocated to you by the Company. 5.3. You shall promptly inform the Company in writing of any event which is likely to substantially affect the number of calls to the freephone number(s) allocated to it by the Company so as to enable the Company to devote appropriate telecommunications capacity to such free-phone number(s). 5.4. You acknowledge that ownership in the Non-Geographical and or Free Phone number(s) allocated to it by the Company shall vest all times in the Company and shall not pass to you and you shall have no right to use such Non Geographical Number(s) or Free Phone Numbers upon termination and the Company cannot guarantee that these numbers can be ported upon termination. 6. Payment 6.1. The Customer will incur charges from the time when the Service is used or calls made or received except in the case of Services subject to a periodic rental, in which case you will incur charges in advance of the date the Service is made available for use. 6.2. You agree to pay the rental monthly in advance (or as otherwise agreed in writing between the parties) and your first invoice will include the rental due from the beginning of the Contract until the end of the second month of the Contract. 6.3. Unless otherwise agreed by the Company in writing, the Customer shall pay the Equipment Price upon the earlier of the date of delivery or installation of the Equipment. 6.4. You agree to pay all installation costs actually incurred and in the event of an installation being cancelled before being completed you agree to pay all of the installation costs actually incurred (or our published cancellation costs) to the point of cancellation. 6.5. You agree to pay the charges for any Rental Equipment we supply to you and we shall invoice you for this on a monthly basis. 6.6. You agree to pay any increase in call charges, line rentals and other costs, charges or expenses which may be implemented fromtime to time and we shall endeavour to provide you with prior notice of such increase where this has been made available to us. 6.7. Unless otherwise agreed by the Company in writing, the Customer shall pay the Service Tariff, including in respect of telephone calls made other than by the Customer, this applies whether you or someone else use the Services and whether the Services are used with your full knowledge and consent or otherwise. 6.8. Call and other charges will be invoiced in arrears and we shall calculate these charges for Calls using the details recorded by our network. Service Tariffs shall be payable by either direct debit or by cheque within 14 days of the date of the Company’s monthly invoice (which shall be deemed to be accepted by the Customer unless the Customer indicates that the invoice is disputed (and provides evidence to support this) within 14 days of the date of the Company’s invoice). 6.9. Where you have agreed to subscriber to a Trial Period you shall make payment in accordance with sub clause 6.1, 6.2 6.3 6.4 6.5, 6.6, 6.7, 6.10, 6.11 and 6.12 of this clause for the duration of the Trial Period, until such time as the actual switch of the services is made to a new provider even if this occurs after the trial period. 6.10. Where you have agreed to commit to a Minimum Spend and If you fail to reach the annual agreed Minimum Spend commitment in respect of a Service over any 12 month period for such Service, then you agree to pay any additional charges accounting for the difference between the actual charges incurred and the Minimum Spend amount. 6.11. Unless otherwise agreed by the Company in writing, the Customer shall pay the Company’s standard call out/repair charges (as notified to the Customer from time to time) if the Customer reports a fault in the Services and the Company discovers that there is not a fault or that the Company acting reasonably identifies that the Customer has caused the fault. 6.12. If the Customer fails to make any payment on the due date then, without limiting any other right or remedy available to the Company, the Company may charge the Customer interest (both before and after any judgment) on the amount unpaid, at the rate of 4% per annum above HSBC Bank base rate from time to time, until payment in full is made (a part of a month being treated as a full month for the purpose of calculating interest) together with the Company’s costs of recovering any amount unpaid. The Company reserves the right to claim interest under the Late Payment of Commercial Debts (Interest) Act 1998. 6.13. The Company expressly reserves the right to set off any sums owed by the Customer to the Company under this Agreement against all and any other sums owed by the Customer or its group companies to the Company under any agreement or arrangement for the provision of Goods or services. 7. Risk and Property 7.1. Unless otherwise agreed by the Company in writing, risk of damage to or loss of the Equipment shall pass to the Customer on delivery and/or installation (as the case may be) in accordance with the Contract. 7.2. Unless otherwise agreed by the Company in writing, the property in the Equipment shall only pass to the Customer once the Company has received in cash or cleared funds payment in full of the Equipment Price and full payment of all sums outstanding to the Company under this agreement. 7.3. Until such time as the title in the Equipment passes to the Customer, the Customer shall hold the Equipment as the Company’s fiduciary agent and bailee, and shall keep it properly stored, protected and insured and identified as the Company’s property, but shall be entitled to use the Equipment in the ordinary course of its business. 7.4. Until such time as the title in the Equipment passes to the Customer (and provided the Equipment is still in existence and has not been resold), the Company shall be entitled at any time to require the Customer to deliver up the Equipment to the Company and, if the Customer fails to do so forthwith, the Customer grants the Company, its agents and employees an irrevocable licence at any time to enter any premises where the equipment is or may be stored in order to inspect, or retake possession upon which the Agreement shall be terminated. Such termination shall not prejudice the rights of either party arising prior thereto. 7.5. The Customer shall not be entitled to in any way charge by way of security for any indebtedness any of the Equipment which remain the Company’s property, but if the Customer does so all moneys owing by the Customer to the Company shall (without limiting any other right or remedy of the Company) forthwith become due and payable. 7.6. Unless otherwise agreed by the Company in writing, the title in the Company’s Equipment shall remain with the Company notwithstanding the delivery and/or installation (as the case may be) of the Company’s Equipment at the Customer’s premises or in such other location nominated by the Customer. The Customer agrees to indemnify the Company for all costs, claims or expenses incurred by the Company as a result of damage to or loss of the Company’s Equipment whilst such equipment is situate at the Customer’s premises or in such other location nominated by the Customer. 8. Indemnity and Limitation of Liability 8.1. The Customer shall indemnify the Company in full against all liability, loss, damages, costs and expenses (including legal expenses) awarded against or incurred or paid by the Company as a result of or in connection with the Customer’s breach of the Contract, and or these Terms. 8.2. Nothing in these Terms excludes or limits the liability of the Company: 8.2.1. for death or personal injury caused by the Company’s negligence, 8.2.2. or liability for defective products under the Consumer Protection Act 1987, or 8.2.3. for any matter which it would be illegal for the Company to exclude or attempt to exclude its liability or 8.2.4. for fraud or misrepresentation 8.3. All conditions, warranties, representations, statements, liabilities and other terms implied by common law, statute or otherwise are excluded to the fullest extent permitted by law. 8.4. Subject to clause 8.2 and 8.3: 8.4.1. the Company’s entire liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of this Contract shall be limited to the sums received by the Company for the Services which are the subject of the claim over the previous 6 months ; 8.4.2. the Company shall not be liable to the Customer for loss of profit, loss of business, or depletion of goodwill in each case whether direct, indirect or consequential, or any claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with this Contract and 8.4.3. the Company shall not be liable to the Customer by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the Contract, or damage, costs, expenses or other claims for compensation whatsoever (whether caused by the negligence of the Company, its employees or agents or otherwise) which arise out of or in connection with the supply of the Services or the Equipment (as the case may be) (including any delay in supplying or any failure to supply the Services or the Equipment (as the case may be) in accordance with the Contract or at all), 8.5. The Company shall not be liable to the Customer or be deemed to be in breach of the Contract in respect of telephone calls made or arising out of the use of third party equipment not supplied by the Company, this applies whether you or someone else use the Services and whether the Services are used with your full knowledge and consent or otherwise. 8.6. The Company shall not be liable to the Customer or be deemed to be in breach of the Contract by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the Services, if the delay or failure is beyond the Company’s reasonable control. Without limiting the foregoing, the following shall be regarded as causes beyond the Company’s reasonable control: 8.6.1. default or failure of a third party (including any public telecommunications network operator or maintainer); 8.6.2. failure in the supply of any third parties’ telecommunications system; 8.6.3. Act of God, explosion, flood, tempest, fire or accident; 8.6.4. war or threat of war, sabotage, insurrection, civil disturbance or requisition; 8.6.5. acts, restrictions, regulations, bye-laws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority. 9. Suspension and Termination 9.1. The Company may suspend or terminate any or all of the Services immediately, or at any time if: 9.1.1. the Company has reasonable grounds for believing that the Equipment is used or may be used in an unauthorised or illegal manner; 9.1.2. the Customer is in breach of any of the terms of the Contract and has failed to rectify it within any time period set by the Company; 9.1.3. the Customer notifies the Company that any Equipment is lost or stolen; 9.1.4. the Company’s Network fails or is being tested, modified or maintained; 9.1.5. the Customer fails to pay to the Company any amount due under this Contract when it becomes due; or 9.1.6. the Customer incurs unbilled telephone call charges in excess of those anticipated by the Company or as otherwise agreed with the Customer. 9.2. In the event that the Company suspends or terminates but later agrees to resume any Service pursuant to clause 9.1: 9.2.1. the Company may, but is under no obligation to provide the applicable Service(s) again until the Customer takes such action that may in the Company’s absolute discretion be required, including the payment of any charges, costs or fees; 9.2.2. the Customer shall continue to be responsible for the Company’s charges in accordance with clause 6 unless the Company ends the Contract by giving notice in accordance with clause 9.3 or the Customer ends the Contract by giving notice in accordance with clause 9.4; 9.2.3. the Company will be under no obligation to provide and does not guarantee that any Service, including the use of any telephone numbers will be available, or in the event that they can be made available, will be done so on terms identical to those existing prior to the suspension or termination; and 9.2.4. the Customer acknowledges that if any Service is reinstated following suspension, it may be subject to delays by, or the payment of charges to third parties that are beyond the control of the Company. 9.3. The Company may terminate the Contract in respect of all or part only of the Services by giving notice to the Customer at any time if: 9.3.1. the Customer commits any breach of the Contract and, in the case of a breach capable of remedy, fails to remedy the same within 14 days after receipt of written notice from the Company giving particulars of the breach and requiring it to be so remedied; or 9.3.2. the Customer makes any voluntary arrangement with its creditors (within the meaning of the Insolvency Act 1986) or (being an individual or firm) becomes bankrupt or (being a company) becomes subject to an administration order or goes into liquidation (otherwise than for the purpose of amalgamation or reconstruction); or 9.3.3. an encumbrancer takes possession, or a receiver is appointed, of any of the property or assets of the Customer; or 9.3.4. the Customer ceases, or threatens to cease, to carry on business or substantially changes the nature of its business; or 9.3.5. the Company reasonably apprehends that any of the events mentioned above is about to occur in relation to the Customer and notifies the Customer accordingly. 9.4. The Customer may terminate the Contract in respect of all or part only of the Services prior to the expiry of the applicable period referred to in clause 2.1 upon giving written notice in the event that the Company materially breaches the Contract (and such breach is not rectified within 60 days of the Customer’s written notification to the Company of the breach) or if the Company fails to provide the applicable Service for 60 or more consecutive days or upon giving 60 days prior written notice upon the expiry of the applicable minimum period referred to in clauses 2.1. 9.5. The Customer may terminate the Services being provided under any Trial Period upon giving not less than 7 days prior written notice before the end of the Trial Period. 10. Consequences of Termination 10.1. In the event that the Contract is terminated in accordance with clause 9: 10.1.1. the Customer will permit the removal of any of the Company’s Equipment situate or installed at the Customer’s premises or such other location notified to the Company by the Customer; 10.1.2. the Customer grants the Company, its agents and employees an irrevocable licence at any time to enter any premises where the equipment is or may be stored in order to inspect, or retake possession upon which the Agreement shall be terminated. Such termination shall not prejudice the rights of either party arising prior thereto. 10.1.3. the Customer will be responsible for all outstanding charges and fees for the remainder of the period detailed in the Contract (if applicable) together with any disconnection fee notified to the Customer and the Customer shall have no right to withhold or set off any such amounts; 10.2. In the event of early termination or termination upon expiry of a Trial Period the Customer shall be liable for all charges and costs for the Services until the actual switching of services to a new provider not withstanding that such switch over may occur after the expiry of the Trial Period. 10.3. In the event of early termination without cause by the Customer or in the event of termination of this agreement by the Company due to material breach by the Customer, the Customer shall pay all sums due and owing for the remainder of the Minimum Contract Term or any further term, within 14 days of the date of termination. 10.4. Where the Customer has agreed to commit to a Minimum Spend but where the agreed Minimum Spend has been exceeded in the 12 months period prior to termination then in the event of early termination for whatever reason we reserve the right to recalculate the monthly minimum spend based on the prior use and bill you immediately on termination the pro rata difference between the actual amount you spent and theamount you committed to spend for the remainder of the minimum term; and 10.5. if the Fixed Line Service is terminated by reason of the Customer’s breach of the Contract, the Company reserves the right to charge the Customer for its additional costs in respect of the installation of the Company’s Equipment. 11. General 11.1. These Terms shall apply to the Contract to the exclusion of any other terms referred to by the Customer. 11.2. No variation to the Contract or these Terms shall be binding unless agreed in writing by a director or authorised representative of the Company. 11.3. The Contract is personal to the Customer and the Customer shall not assign or transfer or purport to assign or transfer to any other person any of its rights or sub-contract any of its obligations under the Contract without the Company’s prior written consent. The Company may assign or transfer any of its rights or sub-contract any of its obligations under the Contract at any time. 11.4. A notice required or permitted to be given by the Customer to the Company under these Terms shall be in writing addressed to the address set out in the Company’s last invoice to the Customer. A notice required or permitted to be given by the Company to the Customer under these Terms shall be in writing addressed to the address to which the Company’s last invoice to the Customer was sent. All such notices shall be served in writing by registered or recorded delivery post or delivered by hand. 11.5. The Company may register information about the Customer with a licensed credit reference agency. This information may be used to make credit decisions by the Company and third parties. The information may also be used to prevent fraud and to trace debtors. 11.6. The Company may monitor and record telephone calls made to it by the Customer for training purposes. 11.7. No waiver by the Company of any breach of the Contract by the Customer shall be considered as a waiver of any subsequent breach of the same or any other provision. 11.8. These Terms supersede all prior agreements, arrangements and undertakings between the parties and constitutes the entire agreement between the parties relating to the subject matter of the Contract. However the obligations of the parties under any pre-existing non-disclosure agreement shall remain in full force and effect insofar as there is no conflict between the same. The parties confirm that they have not entered into the Contract on the basis of any representation that is not expressly incorporated into these Terms. 11.9. If any provision of these Terms is held by any court or other competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Terms and the remainder of the provision in question shall not be affected. 11.10. The Contract shall be governed by the laws of England and the Customer agrees to submit to the non-exclusive jurisdiction of the English courts. 11.11. A person who is not a party to the Contract has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this Agreement, but this does not affect any right or remedy of a third party which exists or is available apart from that Act.